Shipping policy
Delivery Coverage
MoPrime currently ships across India through trusted logistics partners.
Order Processing
- Orders are usually processed within 24–48 working hours
- Orders placed on weekends or public holidays may experience slight delays
Estimated Delivery Time
- Metro Cities: 2–5 business days
- Other Locations: 4–7 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary during festivals, sales, weather disruptions, or logistics delays.
Order Tracking
Once your order is shipped, tracking details will be shared via:
- SMS
- WhatsApp (if applicable)
Incorrect Address
Customers are responsible for providing accurate shipping information.
MoPrime is not responsible for delays or losses caused due to incorrect address or phone number details.
Failed Delivery Attempts
If delivery fails multiple times due to customer unavailability, the order may be returned to origin.
Additional shipping charges may apply for re-shipment requests.