About Us

For over 12 years, we’ve been quietly powering everyday technology experiences.

What began as a focused effort to deliver dependable electronic accessories has grown into a trusted network serving hundreds of thousands of customers from individual buyers to retail partners.

Our presence spans across Mumbai, Mumbai Suburbs, Pune, Ahilya Nagar, Nashik, Surat, Vadodara, and beyond, with products supplied to thousands of stores. Every connection we’ve built reflects a commitment to consistency, reliability, and long-term trust.

We believe good products don’t need exaggeration, they simply need to work, every time.

Our Approach

Built on Trust
Relationships matter. We focus on delivering value that lasts beyond a single transaction.

Consistency in Quality
Every product is selected with care, ensuring it meets practical standards people can rely on daily.

Scale with Precision
From individual customers to large retail networks, we operate with the same attention to detail.

Our Vision

To continue building a brand that stands for clarity, reliability, and quiet confidence delivering electronic solutions that seamlessly fit into everyday life.

Claim Your Warranty

Warranty covers products with a genuine invoice. Customers bear shipping costs. Irreparable items may be replaced or credited.

Warranty Includes

  • Manufacturing defects
  • Functional failures under normal usage
  • Product replacement or repair (subject to inspection and availability)

Warranty Does Not Cover

  • Physical or accidental damage
  • Water or liquid damage (unless the product is specifically water-resistant)
  • Damage caused by misuse, negligence, unauthorized repair, or improper handling
  • Normal wear and tear
  • Loss of accessories or packaging

Steps for Warranty Claim

1

Check Warranty Eligibility

Ensure your product issue falls under warranty coverage (manufacturing defects or functional failures under normal usage).

2

Prepare Your Invoice

Locate and keep a genuine purchase invoice ready, as it is mandatory for all warranty claims.

3

Gather Product and Accessories

Pack the product securely along with all accessories and packaging, since missing items may reduce credit or replacement value.

4

Initiate Claim Request

Visit the official website www.moprime.in and submit a warranty claim form with product details, invoice copy, and issue description.

5

Ship the Product

Send the product to the designated Moprime address given by the support team. Customers bear the shipping costs.

6

Inspection and Processing

Moprime technicians will inspect the product to verify warranty eligibility and determine repair or replacement / refund options.

7

Receive Resolution

If repair is possible, the product will be fixed. If irreparable, it may be replaced or credited, minus any missing accessories.

Contact Us

Visit: https://moprime.in/policies/contact-information